Alibaba will focus on making customers its priority and AI its driving force in the future, the company’s new chief executive Eddie Wu said in his first corporate internal letter since taking up his new role on September 10. To achieve these aims, Alibaba will increase investment to expand its “technology-driven internet platform businesses, AI-driven technology businesses, and a globalized business network,” the CEO said. Additionally, Wu said Alibaba will continue its organizational reforms by using more flexible and open governance mechanisms, stating that the company will give each business unit more autonomy in decision-making. In the next four years, Alibaba will have more employees from the generations born after 1985 and after 1990 in its management layer by providing a cultural environment that empowers young talents to become core contributors, according to Wu. [Jiemian, in Chinese]
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